HELP / FAQS

If you have any questions, check our list of frequently asked questions before asking for help.

Orders and delivery

In normal cases:

Europe: 3-7 business days.

Finland 2-3 business days.

Europe: Free delivery for orders over 50 euros. Orders under 50 euros are charged 4.9 euros for delivery.

Finland: Free delivery for orders over 40 euros. Orders under 50 euros will be charged 4 euros for delivery.

We currently deliver to Finland and the Europe.

We do not ship to the US.

As soon as your order has been shipped, we will send you a tracking and tracing code by mail.

This way you can track your order. Please note that it may take up to 48 hours for tracking and tracing to be available. Can't track your package after 48 hours? Email us at support@timexout.com and we will contact the carrier.

In our products that are pre-ordered, we also clearly indicate the estimated delivery time. Pre-order means that the product is being made or the product is about to arrive at our warehouse.

Change & Return

By contacting us via the contact form or directly by email to: support@timexout.com

By contacting us via the contact form or directly by email to: support@timexout.com

If you still have something in mind, get in touch!